8 of the 10 largest U.S. lenders rely on our mortgage lending solutions
Our experienced title, appraisal, flood and closing teams use our exclusive technology platform EXOS® to deliver superior loan origination services. Our teams collaborate with our clients to gain a full understanding of their processes and workflows – ensuring seamless, efficient processes.
National service with a local touch
We’re the largest mortgage transactional services provider in the country and we’re backed by Fidelity National Financial, the largest title insurance company in the country. ServiceLink’s loan origination services combine the strength and scalability of an industry leader with the attention and care of a local provider. We know that communication and local market expertise is essential. We offer the benefits of a centralized provider – including technology, stability, scalability, large vendor networks, and more – with a local touch because of our hands-on approach to serving our clients.
Dedicated and customized customer service
We pride ourselves on matching our loan origination services to the needs of each specific client – and even each specific branch within a lending organization. At ServiceLink, your dedicated point person and customer service team commit to understanding your business, workflows, customers and specialized requirements. Our teams will get to know yours – so we become an extension of your operation. Consistent teams, knowledge of your workflows and the ability to monitor every single file in the process keeps the mortgage on track and quick to close.
An industry-leading vendor network
Our vendors have the local market expertise and experience to get your files to the finish line. The size of our panels is unmatched, ensuring we have the team in place to support your business even during periods of high volume and critical times like months’ end. We set the bar high for our panel, upholding stringent quality, compliance and performance standards. Our panels are critical members of our team, enabling us to provide consistent high-quality loan origination services.
Prioritization of the borrower experience
The borrower experience is what separates one lender from another. If the experience is a positive one — offering speed, transparency, ease and reliability — the borrower is likely to not only come back to the lender themself, but also refer family and friends. That’s why ServiceLink is committed to ensuring the borrower is considered in every step of the loan origination experience.
In some cases, the loan origination service provider may have more communication with the borrower than the lender. ServiceLink takes ownership of that communication and is committed to providing transparency throughout the mortgage experience.
Borrowers are always looking for a faster, more transparent mortgage experience: In the 2021 ServiceLink State of Homebuying Report, 50% of consumers said speed was a critical factor in their refinance process. ServiceLink prioritizes efficiency throughout the mortgage process to help you deliver the experience your borrowers expect.
ServiceLink’s EXOS technology helps us infuse speed, security and transparency through every transaction. But it also helps you deliver a better borrower experience. With EXOS, consumers can instantly schedule their appraisal or closing appointment.
The latest borrower research
ServiceLink conducts an annual survey of 1,000 recent homebuyers who purchased a home in the last five years. We share this data with our clients so that they can learn more about the priorities, expectations and experiences of their borrowers. Read the 2022 ServiceLink State of Homebuying Report.
A full suite of loan origination services
ServiceLink provides a one-stop shop for loan origination services – from flood to closing.
We offer a wide range of title solutions, including the industry’s proven instant title product. We offer ALTA products, home equity insured title, and non-insured title – all delivered with a combination of cutting-edge technology and careful customer service.
For decades, ServiceLink has offered home valuation solutions that dramatically reduce cycle times while ensuring the highest quality, consistency and regulatory compliance available in the market. We balance the need to provide all traditional appraisal products with our commitment to innovation.
ServiceLink National Flood offers lenders a full suite of flood compliance solutions, including flood certifications, life-of-loan-tracking, custom data and delivery solutions, portfolio review, HMDA reporting information and more.
Our proven closing teams and signing agent network combine their industry expertise with our EXOS® Close digital closing technology to provide the optimal borrower experience.
Home equity solutions
When homeowners want to tap into their equity, lenders need to be prepared with loan origination services that not only meet those consumer needs but also build efficiencies into the lending process. ServiceLink provides home equity services including a full spectrum of valuation, title, closing and flood products.