ServiceLink delivers everything you need in a property valuations services partner: a deep bench of talent, risk and compliance expertise, an unwavering commitment to client service, and proprietary EXOS® technology that streamlines processes, elevates the customer experience and prepares you for what’s next. Whether for purchase, refinance or home equity, EXOS® Valuations increases efficiencies in every step of the process.
Connect with our extraordinary lender valuation services teams
Working with ServiceLink, you have access to the industry’s largest and most knowledgeable appraiser network, an expert compliance team, a dedicated customer service team and the ServiceLink valuations management team, who average 20+ years of industry experience. Read about the benefits of using an AMC for your lender valuation services.
ServiceLink appraiser network
The depth of experience, knowledge of local markets, and expertise in specific property types and value ranges held by the members of the ServiceLink appraisal panel are unmatched. We set the bar high, upholding the most stringent standards for appraiser background checks, verifying E&O coverage, strictly adhering to C&R fee regulations and continually monitoring appraiser performance.
ServiceLink Valuations compliance team
Constantly keeping tabs on evolving statutes, regulations and industry standards, ServiceLink’s lender valuation services compliance team is backed by legal, risk and audit teams — all committed to protecting our lender partners and their borrowers. We work closely with GSEs and regulatory bodies to ensure our processes are accepted nationally, and our teams are poised to respond quickly to regulatory changes and new lender-driven requirements, policies and procedures.
Your dedicated customer service team
At ServiceLink, your dedicated point person and customer service team commit to understanding your business, workflows, customers and specialized requirements. We are accessible and responsive, and provide consistency of service no matter where your properties may be located. We know that every order matters and deserves the same high level of care.
Choose from a suite of flexible property valuations services
Continual reinvestment in the development of new products, innovative technology and robust infrastructure ensures you have access to the ideal appraisal solution. Each of these ServiceLink products is delivered with the highest levels of compliance and data security:
- Traditional Appraisals
- Hybrid Valuations
- Property Condition Reports
- Appraisal Evaluations
- Broker Price Opinions (BPOs)
- Disaster Inspections
- Desktop Appraisals
- Automated Valuations (AVMs)
Preparing you for what's next in valuations
EXOS® Valuations and EXOS Inspect are among the ServiceLink appraisal tools that can help drive your business forward. This industry-leading technology can build new efficiencies into your processes, improve the borrower experience and help you stay a step ahead of the industry’s appraisal modernization trends.
Real-time appraisal scheduling with EXOS Valuations
No more phone tag or delays: The borrower selects an appointment date and time, and receives instant confirmation, including the appraiser’s name, contact information, photo, and car make and model. Reductions in appointment confirmation and completion times have helped lenders using EXOS Valuations cut turn time in half when compared with traditional methods.
Inspection self-service with EXOS Inspect
EXOS Inspect enables borrowers or other approved property contacts to conduct their own virtual inspections, producing geo- and time-stamped videos using a smartphone or tablet. These virtual inspections can be used in conjunction with desktop appraisals or AVMs, or as a portfolio management tool.
Create an exceptional borrower experience
Satisfying the needs and preferences of borrowers today requires tech-enabled mortgage services that go beyond mobile and online application to include digitized appraisal, as well as title and closing services. ServiceLink lender valuation services can help you earn the business, trust and loyalty of borrowers by offering a faster, easier, more transparent homebuying experience. Consumers who rated EXOS Valuations in a recent pilot awarded it just under five stars on average, praising its speed, transparency and ease of use.
Demand stability, scalability and a track record of excellence
Part of Fidelity National Financial, ServiceLink is an established property valuation services leader — an appraisal management company with the stability to weather market and financial challenges of any kind, and scalability to meet your changing needs. We stand behind our work and support our clients with experience, expertise and commitment.