Subservicing Solutions

Mortgage Loan Subservicing to Optimize Performance


LoanCare, a ServiceLink Company, is a leading national provider of full-service and interim subservicing to the mortgage industry. LoanCare has been offering its expertise and best practices in providing mortgage loan servicing solutions for others since 1991. Lenders and servicers will greatly benefit from LoanCare’s primary focus to optimize asset performance while delivering a highly professional customer service experience. Combining strategic, technical, operational and organizational expertise with proven disciplined approaches, LoanCare builds mortgage loan servicing solutions that get results.
LoanCare is licensed in 50 states and Puerto Rico and has approval to service Fannie Mae, Freddie Mac, Ginnie Mae and Federal Home Loan Bank loans. LoanCare is also an approved mortgage loan servicer for the Federal Housing Administration (FHA), the Veteran’s Administration (VA) and the U.S. Department of Agriculture (USDA).

LoanCare Advantages:

  • Scalable for increased capacity
  • Highly skilled client relations staff
  • Advanced systems with leading-edge technology
  • Private label solutions

Private Label Solutions

LoanCare offers several private label packages, from simply placing a lender’s name and logo on the monthly billing statements, to branding our borrower-facing website with a lender’s image and color scheme, to private labeling the other aspects of servicing. With greater emphasis on the lender’s name, our private label program enhances the borrower relationship, promotes stronger brand recognition resulting in greater retention and increases opportunity for repeat business.

Technology

LoanCare utilizes the Black Knight Mortgage Servicing Platform (MSP®) system, the most widely used mortgage loan servicing platform in the industry, with over 35 million loans on the system. In addition, LoanCare has invested heavily in leading-edge mortgage loan servicing technology, and we are pleased to place these self-help tools in the lender’s hands to help track and trend their loan portfolios.

ServiceLink's Full Range of Subservicing Solutions

Full Service Subservicing Solutions

LoanCare provides full service mortgage loan subservicing solutions to help you seamlessly manage volume fluctuations without having to invest in additional operational support.

Interim Subservicing Solutions

LoanCare offers an interim subservicing program designed to provide early-stage mortgage loan servicing support for the life of the loan.

Component Servicing Solutions

In addition to full servicing subservicing, LoanCare also offers the ability for our clients to unbundle our menu of services so they can choose and pay for only those services actually needed.

Backup Servicing Solutions

LoanCare offers contract backup servicing in the event of a material adverse change or breach of contract between a client and its existing servicer.