Field services management to preserve default properties & reduce costs
Industry-leading provider of mortgage field services
Loan servicers benefit from skilled staff, advanced information technology and a full range of inspections, preservation and REO services in every state where our clients service loans from default through disposition.
With decades of experience and national coverage, our end-to-end field services include:
Inspections
Verify occupancy, No contact, Insurance loss, Sale date, disaster, Frequents, Work in progress
Property preservation
Secure, Repairs / Rehabilitation, Grass cuts / Snow removal, Investor coordination, Winterization, Code violation remediation
Asset registration
Ordinance monitoring and reporting, Initial registration, Renewal registrations, Deregistration, Sign posting
Utility management
Transfer, Activate, Deactivate, Management of reoccurring payments, Documenting client system of record, Utility bill data storage and reporting
REO
Evictions coordination, Initial services, Repairs, Reoccurring services, Debris removal, Flat fee and a la carte pricing
3 questions to help you evaluate your property preservation providers: Are they holding up their end of the partnership?
You put a lot of responsibility into their hands. Are they holding up their end of the partnership?
Specialty mortgage field services spanning all 50 states plus guam, US Virgin Islands, and Puerto Rico:
AssetShield
A one-of-a-kind technology and system of record, AssetShield allows ServiceLink Field Services and partners to quickly adapt to changes in the industry in order to achieve performance goals and minimize risk.
Hazard claims
ServiceLink hazard claims allow direct communication and shared reporting to ensure transparent and fast resolution of hazard repairs. Experienced staff work directly with hazard claim companies on any supplemental claims and supporting documentation.
FHA conveyance coordination
ServiceLink’s Field Services staff and network have unmatched expertise and experience with HUD requirements to properly manage the post-sale process to assist with reducing risk.
Vacant property registration
With access to operations, a nationwide contractor network and a risk compliance team tasked with researching legislation across the country, we're an industry-leader in performing vacant property registration services on behalf of our clients.
One centralized vendor for a seamless FHA disposition process
The ServiceLink field services team partners with both the ServiceLink title and auction teams for frictionless FHA servicing. Comprehensive bidding and claims provider partnerships also save cost and time.
Field services’ synchronicity with our title team decreases de-titling delays and leverages dashboards to highlight title status to reduce conveyance timelines.
ServiceLink's auction solution features a dashboard of active 2nd Chance auction files and their status that allows ServiceLink field services team to help minimize unnecessary property preservation spend and flag and escalate loans that could potentially take longer to convey due to damages.
Single-family rental services
Inspection, landscape and rehab services
Single-family rental investors utilize ServiceLink to inspect and maintain their properties with a variety of our nationwide flexible inspections, rental property registration lock work, yard maintenance, winterization, snow removal, eviction services, debris removal and repair bids.
An essential component of EXOS One Marketplace®
ServiceLink’s asset decisioning tool, EXOS One Marketplace details property information and projections to assist in determining timelines and disposition strategy. Evaluation of conveyance condition is determined through a partnership between title and field services and may help minimize conveyance delay.
Forecasting property preservation costs is key to disposition strategies
Servicers and investors with clear insight into risks and potential costs can make well-informed asset management and disposition decisions in the pandemic-impacted market.
Real estate assets can present different challenges to forecasting and managing property preservation costs depending on where they are in the default cycle: Distressed properties that are occupied don’t allow access for conducting proper inspections. Once a property becomes vacant, your field services team needs to know what to prepare for. And of course, when you are considering investing in a new pool of loans, understanding any and all risk is paramount to prudent decision-making.
Questions?
For more information, call us directly at 877-841-8544.