ServiceLink’s Purchase Valuation Solution
ServiceLink understands the urgency and specialized attention required of home valuation services for purchase transactions. Upon receipt of a purchase order, ServiceLink performs a manual review of the property information and purchase agreement to ensure all necessary information has been provided, that subject characteristics are clearly understood and any special circumstances are identified prior to assignment. ServiceLink has specially trained team members focusing on home purchase transactions. We have reinforced the nuances of purchase transactions and how service expectations are different for purchases relative to refinance transactions, specifically the expanded group of potentially impacted parties: loan officers, sellers, realtors, referral sources and borrowers.
ServiceLink’s Four-Pronged Approach to Purchase Valuations Includes:
- Purchase order workflow differentiation with focused management of milestones, decline order protocol, scorecard reviews, contract follow up, pre-underwriting corrections and quality assurance rework timing and quality balance
- Quality assurance unique to purchases, including analysis and conclusions, sales contract, data validation and the incorporation of other experts
- Specialized appraiser selection, including minimum score criteria, coaching plans and panel management/deactivation
- Purchase agent liaison ensuring proactive communication throughout the process with all parties included